Also check the dns settings of your vpn while you're there. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off. Malware is a type of malicious software, designed to infect your device to manipulate or damage it. 0. 1. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. It’s easy to customise by clicking on the Categories, Websites or Set timer filters. Click Apply. try going to if Web Safe is on this site should be blocked. It's also important to keep your Hub 3 upright, with its light facing out towards the room. I can't do this. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. Web Safe works via Virgin Media's DNS and to confirm if that is the case go to and confirm the reported AS Name is Virgin Media. Virus SafeVirgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. I can look into doing this for you, I will send you a PM. Not happy that I'm still; paying full amount for half the s. 168. For fraudulent e-mails, forward to [email protected] @Lauris123, Thanks for your post, and a warm welcome to our Community Forums. These are two settings – Virus Safe and Child Safe. How to access advanced settings. be supported by evidence. 5. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. And finally, you can add timing restrictions. I have disabled the Virgin Media Websafe Settings (Virus - 5105140 - 2As Virgin Media customers, you may have the right to apply to the High Court to vary or discharge the Court Orders below if you are affected by the blocks which have been imposed. 100. Learn more Have I helped? Click Mark as Helpful Answer and solved, or use Kudos to say thanks06-09-2022 13:22 - edited 06-09-2022 13:56. You can either turn on Content Lock via text by texting “Strict. 168. Will Web Safe affect my Virgin TV Go or Virgin TV parental controls? Web Safe child safe mode only applies to your broadband connection and won’t change any of your TV Go or TiVo parental control settings. When I got the Manage Websafe Settings I get the virgin - 5135652 - 2Options. 4. I'm so sorry to hear that you are facing this issue regarding your settings, I'd be happy to pop you a PM so we can reset this for you. Virgin Fibre Areas only. Tried every browser, device, incognito mode etc. Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web Safe Settings ! You can read more about Parental Controls on our website. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Includes a 30-day money-back guarantee so you can try it risk-free. Options. A Virgin Media spokesman said: “Out of the approximate 900,000 people affected by this database incident, 1,100, or 0. I have been trying to turn on child safe for the last few weeks, but just get the message. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. 9. Limitation of network filters. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. Re: Web safe on 17-10-2021 16:47 Rather than post the same question across multiple threads (which is against forum rules and can cause confusion), please stick to one thread for one question. Recycle or return your kit. Here you’ll find all the help you need for Virgin Media related problems and issues. Then click on parental controls and then turn it on. For fraudulent e-mails, forward to phishing@virginmedia. Up to 3 WiFi Pods if needed. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. Have issues using VM Wi-Fi - 3 different laptops with different browsers and phone. Not able to access websafe_setting page (able to go to update_profile page). Open any browser and, in the address bar, type Virgin Media IP address — 192. The Downdetector Virgin Media page is here. IP address 192. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. 0. 118. ExpressVPN — Best Overall Virgin Media VPN With Superfast Speeds for Uninterrupted Connections. , S. I have been trying to turn on child safe for the last few weeks, but just get the message. It's easy to find the help you need for your broadband, home phone and mobile account on the go. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. I do not pay the extra £3 a month for the internet security. 8. 255. Any website unsuitable for children is blocked by default. Changing network settings to use any Public DNS should re-gain full access for the device. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. And finally, you can add timing restrictions. on 01-02-2023 14:12. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Virgin Media’s Child Safe lets the account holder block websites they consider inappropriate for children. It’s easy to customise by clicking on the Categories, Websites or Set timer filters. This setting is useful if you want to turn off parental controls on a child’s iPhone. I have a similar issue. Click: Web Safe. We would like to show you a description here but the site won’t allow us. Call us from a textphone on 18001 0345 454 1111. If your site is blocked by a majority of ISPs, it may be that there is a. Virgin Media customers can get unlimited online protection for all your devices for just £3 a month, with Virgin Media Internet Security powered by F-Secure. 1/help for specific device where Web Safe is not working. Virgin Media takes online safety seriously. net Email address stopped working and been locked out for 5 days in Email a month ago Constant T3 Timeouts in Networking and WiFi 11-09-2023 Weird dropouts every 30 minutes in Networking and WiFi 16-01-2023 Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. 0 Kudos. Where can I send a false positive to remove my website in the list of blacklisted website. It seems to be a common problem that websafe and child safe cannot be turned off which is why im here! I also cannot contact virgin media any other way except phone call which i dont have time for so please can someone fix webchat and alao help me with turning off websafe and childsafe as my broadband is. Reset Hub password. We would like to show you a description here but the site won’t allow us. Entertain me; Broadband Deals. See all your connected devices and pause WiFi to individual ones whenever you like – perfect for when it’s the kids’ bedtime. We give all our customers a complete, market leading security package called Virgin Media. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. Virgin Media Web Safe comes free with any Virgin Media broadband package and provides wifi-level protection for all devices connected to your router. Virgin Media Web Safe allows you to restrict certain types of. Sign Up # (also hope it's ok if i tagged you)# **# aos# aosedit# but I LOVE SKYE# gifs# jemmasimmuns# mine# skyeedit# skyejems# so i finally get past the blocked websites on my computer and the first thing i do is gif#total trash :-)We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Vonage 2nd line. Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals; Parental controls are a set of tools designed to protect and keep children safe online. To check if a device is configured in the DMZ on your Virgin Media Super Hub 1, 2 or 2ac. Solved: Hi, I can't seem to turn on Web Safe. I am having ongoing issues with virgin media and Eero Pro 6E Mesh. Welcome to the Virgin Media Community! The best place to search for help and tips on how to get the most from our services. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Contact the site operator for further help. Try computers with Cisco’s OpenDNS using 208. You may want to start by seeing what your site report looks like using a tool like Blocked. Once logged in you will see 2 filters; Virus Safe and Child Safe. 1. Plus there’s an extra level of protection with anti-virus and anti-spyware – powered by one of the world. Stay up to date by checking your latest bill, previous bills, and any upcoming charges. Log in to your Virgin Media account using your email address and password. Move message to Spam folder (default) Flag a message as. 4. 2nd November 2017, 00:31. I've rebooted router and restarted devices but nothing helps. 789 free from your Virgin Mobile phone or 0345 600 0789* from any other phone line. When clicking on the Websafe - Manage settings buttons it just takes you back to the home page and says "Somethings's gone wrong". Web Safe consists of Virus Safe and Child Safe. 4. Did you mean:Mobile Your Account. 82. Facebook Twitter LinkedIn. Hello there Welcome to the community. EETo open a private browsing window in Opera: You can now use the new window to browse privately, and your data won’t be saved to your device. These are two settings — Virus Safe and Child Safe. To recover your email address we need your account number, area reference and date of birth. Hi, I've noticed the VM web safe is not working properly. For best protection, we recommend using Virgin Media Internet Security and Web Safe. We would like to show you a description here but the site won’t allow us. 1%, had information included relating to our Report a Site form. Turn on SafeSearch VIP. Available with M50 broadband or faster. on laptop and moibile, including private browsing. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. 100. WebSafe allows you to set age categories on your network for users. 6:10 PM · Nov 15, 2021. Find out how to install,. on 08-02-2023 16:22. Virgin Media takes online safety seriously. Your previous Web Safe settings will remain active. We would like to show you a description here but the site won’t allow us. Jim__d. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. Set the vpn to port 80 or 443 - these are the ports that 99% of all traffic goes through so they don't block them. The setup with the Hub 5 is similar to the 3 or 4. Switch on Child Safe. Advanced Virgin TV 360 set-top box with a wide range of blockbuster content, great features and exclusive add-ons. 0. If the latter then when signed in to My Virgin Media go to Web Safe Settings (old UI) and try making the changes there-- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Check Device Power in Virgin TV V6 yesterday; Virgin 360 box keeps deleting recordings in Virgin TV 360 yesterday; Unable to login to TV Control app in TV on the go yesterday; No activity from V6 box in Virgin TV V6 yesterday; Virgin TV Go keeps un registering the 1 device i use now it's locked out] in TV on the go yesterdayMicrosoft Defender Firewall: Microsoft’s long-standing firewall isn’t quite as glossy as those you’ll get from Kaspersky or ESET, but provides capable protection against network threats. Advanced Virgin TV 360 set-top box with a wide range of blockbuster content, great features and exclusive add-ons. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. It’s important to remember that Web Safe protects all your devices connected via your router, whereas anti-virus software only protects the device it’s installed on. 1) I thought the results wouldnt show but they did. Virgin Media BT Sky; Broadband: We’ve now rolled out Gig1 Fibre Broadband across our entire network - with average download speeds of 1130Mbps : Less than 1 in 3 customers can get their top average download speed: Less than 1 in 3 customers can get their top average download speed: TV on the go Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block any malicious website before it reaches your computer. 10. We would like to show you a description here but the site won’t allow us. Please enter your email. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. There, you get to choose whether Child Safe and Virus Safe are on or off. These simple tips will allow your hub to operate to its full potential and transmit the best WiFi signal. 1. We would like to show you a description here but the site won’t allow us. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. Open a Web browser (e. @Tudor wrote: In the second picture, two posts back, ‘static’ is ticked for the IP address, this is totally wrong for VM, it must be ‘DHCP’. Virgin. This setting is useful if you want to turn off parental controls on a child’s iPhone. We would like to show you a description here but the site won’t allow us. . #3. Web Safe consists of Virus Safe and Child Safe. 99 a month for two years. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. Hey Jonno127689, thank you for reaching out and a warm welcome to the community I am sorry you can't change the web safe settings. 1. Best VPNs for Virgin Media. 168. We want you to have a great time online without worrying about viruses, malware, phishing and other nasties. Whilst Virgin Media investigate the cause consider manually setting the DNS on specific devices where some form of protection, for example Setup. TalkTalk HomeSafe was the first online security software in the UK to block harmful content on a network level, when it was launched back in 2011. Still, the WebSafe service Virgin Media includes in their standard broadband offering is not effective in my home network as I use pi-hole with Google upstream DNS. A. Tags (1) Tags: WebSafe. 168. Excludes broadband faults and broadband network outages. Forum Team. Service status isn’t just a. Not able to access websafe_setting page (able to go to update_profile page). I have effectively worked around this in a similar way. Virus SafeWe would like to show you a description here but the site won’t allow us. 66K;Trying to log in and access My Virgin Media and after authentication I am left stuck on a loading page with the loading animation looping endlessly. The computers and devices you wish to authorise are set up so that. 0345 6000 789 * from your child’s phone to turn on parental controls. Virgin Media also offers an additional security tool called F-Watch TNT Sports Ultimate, Virgin TV Ultra HD and apps like BBC iPlayer and YouTube. Reply. com. com to its whitelist, but I'm not in a position to do that. It's part of a suite of online safety tools from Virgin. You can try it obligation free for the first 3 months as payment details are taken at the end of the trial period. Changing network settings to use any Public DNS should re-gain full. If you're still having issues changing your settings, please let us know. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. Virus Safethe Internet, technology, civil rights, education, open access, copyright, economics, security, media, politics, environment and societySome Virgin Media email users have been unable to access their inboxes for over two weeks, with no date for when the issue will be fixed. My clients are configured (via DHCP) to use the router and the router is configured (via DHCP) to use Virgin's. If it was a scam, they will be able to help and protect you from falling victim to fraud. The Websafe screen has changed - it used to look like the first picture but has now changed to look like the second picture. Virgin is still working on a more flexible system. 168. Device Authentication. Once logged in you will see 2 filters; Virus Safe and Child Safe. Switch on Child Safe. We would like to show you a description here but the site won’t allow us. . Check that childsafe is enabled on your Virgin Media account. These are two settings – Virus Safe and Child Safe. 29 minutes ago. 9. If you suddenly discovered that your IPTV service no longer works, chances are that Premier League matches are airing. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. " I didn't even know Websafe was a thing, I'm 26 ffsHi there @ATC776. We would like to show you a description here but the site won’t allow us. M350 – 362Mbps, great for gamers, video streamers and at-home workers. Tried to use the radio buttons on websafe. Doesn't work in Igconito, Chrome Browser, Edge or Safari. Re: Can’t access web safe. 9. 0. Whilst Virgin Media investigate the cause consider manually setting the DNS on specific devices where some form of protection, for. And we don’t mean wrapping them in bubble wrap. Here you’ll find all the help you need for Virgin Media related problems and issues. Your link takes me to the internet security page, and it shows how to switch on parental control. Go to My Apps. Up to 3 WiFi Pods if needed. Another good source to check is the Downdetector website. Free Virgin Media Hub 5 Wi-Fi router. Virgin Media takes online safety seriously. Select the Settings cog in the top right-hand corner. In summary, my ISPs (Virgin Media) Web Safe Settings were on, and this resulted in some issue with connecting to github (ping GitHub. Further exclusions & legal stuff apply. When clicking on the Websafe - Manage settings buttons it just takes you back to the home page and says "Somethings's gone wrong". For customers joining from 16 May 2018, the Child Safe setting is switched on by default. Non-Virgin Media customers are charged £79. You can also call 202 from your O2 phone or ring 0800 902 0217 * from a landline. So whether it's technical issues, hub problems or you need support, we’ll help you with our. Virgin Media’s Web Safe blocks access to websites with viruses, as well as protecting you from malicious sites. I get 185. Changing network settings to use any Public DNS should re-gain full access for the device. Try both Mac and Windows. uk' email address. 67. It won’t cost you anything to send messages to 7726 and it means we can investigate the sender. 0 for any website I want to block. @ntlworld. Tested it out today via a simple Google search. 10. Click on Plan and device. Since 2013, all new customers to the four biggest ISPs (Sky Broadband, BT, Virgin Media and TalkTalk),. 4. Virgin Media and you have confirmed Child Safe is on. Learn how you can change Web Safe settings to turn Child Safe off. We'll go over how to set up the filter, what. You can switch Web Safe on or off whenever you want, but it comes automatically switched on when you purchase your package. Please enter your email. Remember that parental control settings are only one part of online safety. They limit access to content that’s deemed sexually explicit, violent, or dangerous. I also use Virgin Medias Websafe to restrict all social media sites at night and sometimes disconnect router. Sorry to hear of the issues with the web/child safe. . Surfshark: The best budget VPN for Virgin. 65% of young people aged 11-16 are in favour of the. Learn more Have I helped? Click Mark as Helpful Answer and solved, or use Kudos to say thanks. 10. Registration is fast, simple and absolutely free so please join our community today. 100). By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Click the big on/off icon to connect. Try both Mac and Windows. MIGHT HAVE SOLVED I would appreciate your thoughts if this may be the cause. NordVPN – Extensive server network. 1 Kudo. For now we can say that the Virgin Media interface and system is very similar to the providers above. ↑ Switched on Families: tackling the big issues when it comes to kids and the web, Virgin Media, 2014-02-28; ↑ Virgin Media adds network level parental controls to help keep kids safe online, Think Broadband, 2014-02-28; ↑ Safe from the start – how we’re helping protect families online, Virgin Media, 2018-05-18Virgin Media is now offering customers unlimited security across their devices for a small extra fee each month. At least 30Mbps download speeds in every room or £100 one-off credit. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Its features include firewall, parental control, ad blocker, identity theft protection and privacy manager. –Web safe not working when enabled in Security matters 4 weeks ago; MISOLD AND DIRECT DEBIT SET UP WITHOUT CONSENT WITH O2!!! in Security matters 16-09-2023; Websafe Off but still blocking sites in Security matters 02-09-2023Best VPNs for Virgin Media — Full Analysis (Updated in 2023) 1. Using Google's DNS as suggested resolved it to 140. 3, which is owned by GitHub and worked correctly. Preferred DNS 192. For more tips on how to keep your kids safe online, visit Internet Matters. College Degrees in Order | Guide to All 4 College Degree Levels March 31, 2022 • 9 MinutesWe would like to show you a description here but the site won’t allow us. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. This includes restricting children from accessing inappropriate or adult content. Welcome to the community and thanks for taking the time to post your issue on the forums. Virgin Media Live Chat is available every day of the week, between 8am and 10pm UK time. Virgin Media also offers an additional security tool called F-Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. 0 Kudos Reply. on 10-02-2023 18:14 Hi all. Any website unsuitable for children is blocked by default. Unless virgin is specifically blocking the IPs of your. Web Safe consists of Virus Safe and Child Safe. Any such application must be made to the High Court directly and must: clearly indicate your identity and status as an applicant. Websafe settings show as off, but I'm still not able to access any content this blocks. Unlimited online protection for all your devices for just £3 a month, powered by F-Secure. Marketing preferences . 9. Virgin Media also offers an additional security tool called F-We would like to show you a description here but the site won’t allow us. Virgin Media Internet Security is an award-winning antivirus software that offers customers safe browsing without the threat of viruses, malware, phishing and other dangers. No bank or credit card details are required for the trial. These are two settings — Virus Safe and Child Safe. virgin. g. Welcome to Virgin Media’s help and support page. Posted: Fri Aug 22, 2014 11:16 am. Toggle the button next to Child Safe option to turn it Off. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. 8. Virus SafeVirgin Media. Reply crispywales •. We would like to show you a description here but the site won’t allow us. At least 30Mbps download speeds in every room or £100 one-off credit. 168. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. Learn how you can change Web Safe settings to turn Child Safe off. It won't be removed unless I ask, and even then, some blocklist maintainers will refuse the request. These are two settings — Virus Safe and Child Safe. We would like to show you a description here but the site won’t allow us. 159 will never call you directly, but you can trust 159 to always put you through on request to your bank. If you changed the computer's network settings to use any Public DNS does that re-gain access. Take a look at the pull-out tab on the side of the Hub 3. Access your bills, diagnose faults and manage your package. We would like to show you a description here but the site won’t allow us. Hi timcollier1965 Thanks for posting and welcome back to the community. Sign in to your My Virgin Media account to view your bills, make a payment, set up a Direct Debit and much more. My Virgin Media makes managing your account easier with all your information in one place. We would like to show you a description here but the site won’t allow us. 0 Replies 866 Views. Options. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. not very safe!! nobile Posts: 574 Forumite. virginmedia. Click on the Overview tab, where you have two options – Virus Safe and Child Safe. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Parental controls block websites and applications that you think are unsuitable for your child. I have a similar issue. If you want to know more, the updated sections are 6. Every single Virgin Media (broadband connection comes with two things: Web Safe, and F-Secure SAFE. 07K; 891; 2. ac. Protect every device connected to your home WiFi – no matter which mobile provider you’re with – with Web Safe, which comes with. To deactivate Virgin Media Parental Controls select ’DEACTIVATE’. Enter your credentials and press OK to log into the router settings menu. Click: My Apps. 220. If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options. Social media is another good. So I’ve gone in through the Account settings/Online Security and it looks like it works (it confirms that it’s applied the settings) but it does. 1.